Customer Feedback

Customers are the lifeblood of Steelscape. Without customers, Steelscape would serve no purpose and cease to exist. That is why we strive to provide best-in-class customer service, not just within the steel industry, but as compared to all industries. In order to provide superior customer service, Steelscape needs its employees to be focused on customer service as well…from the President to the sales team, accounting to operations.

Setting ourselves apart from our competition means providing customers value-add services that make doing business with Steelscape easy. From our online transaction system, XtraScape, to dedicated Customer Service Representatives, Steelscape strives to provide customers with the real-time information they need to make timely decisions on orders and products that will impact their business.

And Steelscape realizes there is always more that can be done…opportunities to continuously improve on our service to customers. That is why we encourage you to provide feedback to us anytime, night or day, 24/7. Your comments, suggestions and requests are valuable to us as we strive to ensure you get what you need, when you need it. If you would like to provide feedback to Steelscape, please feel free to email your thoughts to steelscape@steelscape.com.​

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